QUEEN'S HOTEL, Kandy – A Smart Stay in the City
About the Hotel
Historic Colonial Accommodation
Queen's Hotel offers 80 rooms in a British Colonial style building dating back over 160 years. Guestrooms include air conditioning, attached bathrooms with hot water, mini bars, private balconies, televisions, and IDD phones. Rooms face either Kandy Lake, the Temple of the Sacred Tooth Relic, surrounding mountains, or the swimming pool. Options include 83 Standard rooms, 2 Family rooms, 3 Junior Suites, and 2 Executive Suites with separate living areas.
On-Site Dining Options
The hotel features three dining venues. Queen of Hearts Restaurant serves traditional local dishes and operates a buffet service. Pub Royal and Lounge Bar offer light snacks and refreshing beverages throughout the day.
Recreation and Facilities
Guests have access to an outdoor swimming pool and baby pool, open from 7am to 7pm. The property includes a gym, hair salon, and complimentary WiFi throughout public areas. The hotel provides viewing facilities for the annual Esala Perahera pageant that passes alongside the building.
Central Kandy Location
Situated 150 meters from the Temple of the Tooth Relic, the hotel faces Kandy Lake. It is a 3-minute walk from Natha Devale and within walking distance of the National Museum, Peradeniya Botanical Gardens, and City Plaza Shopping Centre. The area features jewelry shops, handcrafted item stores, and various restaurants.
Hotel Services and Amenities
Services include a 24-hour front desk, concierge, business center, and complimentary newspapers. The hotel has three meeting rooms available for events and offers free on-site parking. Guests are greeted with 'Ayubowan' instead of handshakes in accordance with local custom.
Choose the Room
Check Dates & Room Rates
Getting around
All Transportation Options at a Glance
Amenities
General
- No smoking on site
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- 24-hour security
- Luggage storage
- Lift
- Currency exchange
- Barber shop
- Smoke detectors
- Fire extinguishers
- Key card access
Services
- Valet parking
- Room service
- Car hire
- Laundry
- Tours/Ticket assistance
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business centre
- Meeting/ Banquet facilities
- Fax/Photocopying
Spa & Leisure
- Outdoor swimming pool
- Entertainment
- Garden area
- BBQ facilities
- Pool with view
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Ironing facilities
Bathroom
- Free toiletries
Location
Guest Ratings & Reviews
The hotel is centrally located in the heart of the city, making it convenient to explore all the attractions. The rooms have a slightly dated look, but if you request a room away from the entrance, you can enjoy a quieter stay. The service is top-notch, with the staff being incredibly polite and accommodating. The dining options are good, though a bit limited. Overall, a decent stay with some minor improvements needed.
My stay at the hotel was mixed. The rooms were quite noisy per night and needed a refresh, although they were nice and large with pleasant views overlooking the ocean. The service was professional and friendly, but there were some issues with noise during morning cleaning. The location was very pleasant, yet under-staffed and in need of renovation. The dining experience offered a mix of Sri Lankan and western dishes, but the variety and quality fell below expectations. Overall, it was an average experience with both positives and negatives.
My stay at the hotel was a mix of positives and negatives. The room was the size of a big apartment and beautifully equipped, but there was an initial issue with a bad smell that got resolved after a complaint. The staff seemed more interested in chatting among themselves than providing attentive service, with some instances of rudeness. On the upside, the location was perfect right in the heart of the city, near key attractions like the Temple of the Tooth and a bustling market. Dining options were varied, although one dinner fell short of expectations. The hotel's facilities were satisfactory.
Our stay at the hotel had its ups and downs. The extremely clean rooms with modern comforts were a definite highlight, but the loud traffic noise from the main road outside was a downside. The service was not as helpful as we had hoped, with some issues regarding the booking terms. The location was fantastic, right in the center with easy access to key attractions, but the dining experience was a bit below expectations. Despite some shortcomings, the hotel's cleanliness and convenient location were positive aspects.
The hotel has a mix of old-world charm and scenic beauty, with rooms featuring stunning lake views and historic touches. The service was welcoming, although there were instances where preferences seemed apparent. The location is excellent, near key attractions but in need of some refurbishment. Dining offered a variety of dishes but had minor coffee quality issues.
The hotel offers a charming atmosphere with nice quiet rooms and comfy beds. Despite some inconveniences with elevators and room size, the overall stay was pleasant. The location of the hotel is unbeatable in the heart of Kandy, with easy access to major attractions. The dining experience was good with a varied breakfast selection. Service was exemplary, with friendly staff going the extra mile to ensure a comfortable stay.
The hotel is perfectly situated in the heart of Kandy, just across the street from the Temple of the Tooth and a short walk to the bustling market. The rooms are exceptionally spacious and well-furnished, offering a modern take and stunning views, although some initial cleanliness issues were quickly resolved. The service was accommodating, even managing a booking situation, but could benefit from updating. Dining options were varied and pleasant, while the location was ideal for exploring the city's attractions.
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